Support

Need help with a Sarchie Interactive app? Contact us at SarchieInteractive@gmail.com.

When contacting support

Please include the app name, your device and platform, and a brief description of the issue. Do not send passwords, full payment-card details or other unnecessary sensitive information.

Table Top Card Games

Support is available for gameplay, multiplayer, customisation features and problems accessing features within the app.

Payments, billing, refunds and other app-store transaction issues are handled by the platform through which the purchase was made, such as the Apple App Store or Google Play. If a purchase was completed successfully but the purchased feature has not become available in the app, please contact Sarchie Interactive.

Heroes vs Villains Battle

Support is available for gameplay, collections, battles, progression and problems accessing features within the app.

Payments, billing, refunds and other app-store transaction issues are handled by the relevant app-store provider. If a purchase was completed successfully but the purchased feature has not become available in the app, please contact Sarchie Interactive.

Response availability

Support requests may be raised by email. We will make reasonable efforts to assist, but response times may vary.